Joleen Pfau, President
  • 37 years in government assisted and market rate housing management
  • Real Estate Licensed
  • Board Member- Minnesota Council for Affordable and Rural Housing
  • CARH Executive Affordable Housing Designation
  • Member of NAHRO
  • Member of MN Multi-Housing Association
  • USDA Rural Development Spectrum STAR Designation and Certified
  • Spectrum LIHTC Certified Credit Compliance Professional (C3P)
  • Public Housing Certified, Nan McKay
  • HUD Certified, Nan McKay
  • Fair Housing Certified
  • Crime Free Multi Housing Certified
  • Various training classes attended in relation to HOME, HUD Multi-Family Section 8 and HUD Public Housing
  • Asset Management Experience
  • Funding Experience- Rural Development, HUD, RRDL, HOME, DEED, CAP, etc.
  • Highest reputation in the State with government officials
Dean Doyscher, Chief Operating Officer/Broker 
  • Established SMR in 1976
  • Master’s Degree-Urban Development
  • Real Estate Broker License
  • First Executive Director of Region 9
  • Planning Director of City of Mankato and Blue Earth County
  • General Partner in 50 Real Estate Developments
  • Past Board Member-McKnight Foundation, Minnesota Housing Partnership
  • Past Board Member- Minnesota Council for Affordable and Rural Housing
Kristen M, Operations & Finance Manager, CRM
  • Bachelor of Science in Finance, MSU-Mankato
  • 12 years Multi-Family Housing experience
  • Assists in finance, certification and management
  • Assists Director with funding process
  • Rural Development STAR Spectrum Certified
  • Public Housing Certified, Nan McKay
  • Fair Housing Certified
  • CRM Certified, MN Multi-Housing Association
  • Crime Free Multi Housing Certified
  • CPR/First Aid Certified
  • Various training classes attended in relation to HOME, HUD Multi-Family Section 8 and HUD Public Housing
Lindsay O, Regional Portfolio Manager
  • Bachelor of Science in Human Development and Family Studies – Human Resource Management specialization
  • Supervision of site staff for government assisted properties
  • Fair Housing Certified
Dana B, Regional Portfolio Manager
  • Bachelor of Science in Social Work MSU-Mankato
  • Supervision of site staff for government assisted properties
  • 25 years retail management experience
  • Leader in customer service
  • Fair Housing Certified
Victoria M, Finance Specialist
  • Oversees payment of all bills, rent collection, recording of all transactions
  • Payment of over 1,000,000 dollars per month in 70 separate projects
  • Records all transactions by projects
Nicole R, Finance Specialist
  • 19 years in Finance Department
  • Payment of bills, rent collection, recording of all transactions
  • Payment of over 1,000,000 dollars per month in 70 separate projects
  • Records all transactions by project
  • Certified in several computer programs
  • Assists in tax work for the Accountants
Carol S, Finance Specialist
  • Collaborates With Accountants and Auditors to Complete Year-End Processes and Reports
  • Assigned Specific Projects to Prepare Monthly Financial Reports
  • Records All Transactions by Project
  • Records Bills and Receipts for Assigned Projects
Rachel M, Director of Compliance
  • 27 years of certification experience
  • Maintains relationship with site staff to ensure accuracy of program requirements
  • Timely submissions of required documents to meet program standards
  • Confidentially maintains and organizes resident files
  • Compliance experience in: RD, LIHTC, HOME, RRDL, PARIF, ARIF, HUD Multi-Family and Public Housing
  • Spectrum LIHTC Certified Credit Compliance Professional (C3P)
  • Spectrum USDA Rural Development Shining STAR
  • USDA Rural Development Multi-Family Housing Owners & Managers Compliance Training
  • Public Housing Certified-Nan McKay
  • CARH Affordable and Rural Housing Executive Designation
  • Numerous Fair Housing seminars and webinars attended
  • Various training classes attended in relation to LIHTC, HOME, HUD Multi-Family and Public Housing
Krista W, Compliance
  • LIHTC & Spectrum S.T.A.R. RD 515 training
  • Completes new tenant certifications and leases
  • Meets deadlines for annual recertification
  • Communicates with site staff and tenants in regards to certification and compliance questions
  • Certified in Mandt de-escalation training
  • 5+ years of supervisory experience
  • 20+ years of experience working with elderly and disabled adults
Natalie D, Compliance
  • Spectrum S.T.A.R. RD 515 training
  • Completes new tenant certifications and leases
  • Meets deadlines for annual recertification
  • Communicates with site staff and tenants in regards to certification and compliance questions
  • Certified in Mandt de-escalation training
  • 2+ years Leasing Assistant and Market Rate Property Manager
  • 8+ years other marketing, management, and client service experience
  • Fair Housing certified
  • Housing marketing – specializes in social and online media
Kara B, Administrative Specialist
  • 9 years Multi-Family Housing experience
  • Directs phone calls in the office
  • Public Housing Assistant
  • Assists Finance staff
  • Assists clients and site staff
  • Background Check Coordinator
  • Reports to Collection Accounts